Does every shampoo require you to follow up with a conditioner?

• No, it's not required, but it is highly recommended to enhance coat shine and softness. For this purpose, we offer conditioners, including our popular TropiClean Lime & Cocoa Butter conditioner.

Does this product need to be diluted?

• Dilution is only necessary for gallon-sized or larger bottles. Please refer to the specific dilution instructions on the bottle. Typically, a 10:1 dilution ratio means mixing 10 parts water with 1 part shampoo. For instance, you would mix 10 cups of water with 1 cup of shampoo.

Are these products cruelty free?

• Yes, TropiClean is proud to state that we are indeed a cruelty free company.

Can I use this product on different types of pets?

• Our shampoos are formulated for use on both dogs and cats. However, always check the specific product label to ensure it is suitable for your pet. If you are unsure, consult your veterinarian before using the product on pets like rabbits or other small animals.

What ingredients are used in this shampoo, and are they safe for my pet?

• TropiClean is an all-natural line of products. All the ingredients used are derived of natural plant and fruit extracts.

Can I use this product for multiple pets that share the same bowl, including cats?

• Yes, this product is safe for both cats & dogs.

Can this product be used as a food topper?

• No, this product is most effective when diluted within your pets water bowl.

How long can you store premixed batches?

• Premixed batches can be stored for 1 month.

What ingredient in the Advanced Whitening version of this dog mouthwash helps to whiten teeth?

• The Advanced Whitening ingredient is zinc chloride, which is zinc salt. This ingredient prevents brown build up that is commonly found on teeth without proper care.

Do I have to use the brush for this product to work?

• For best results, using the brush is recommended.

When I run out of the toothpaste, can I get a refill without repurchasing a whole kit?

• Yes, we recommend using our dental gels.

Is it safe around kids and puppies?

• It is safe to use around the dogs 12 weeks and older. We do not recommend for use on cats.

Can I spray the "home spray" on my dog?

• The Home Spray is effective for use both in your home and on your pet.

Can I use TropiClean conditioner after the Flea & Tick Shampoo?

• Absolutely, the TropiClean conditioner is a great second step to achieve a soft and tangle free coat.

Does this product kill fleas, ticks, mites, and their eggs? Does it also repel mosquitoes and flies?

• Natural Flea & Tick Shampoo does both kill & repel fleas, ticks, larvae and eggs.

Will the shampoo wash off any flea and tick treatments?

• Nope! Shampoos were made to ensure that your spot on treatment goes untouched.

How often should the shampoo be used?

• Once a week to avoid drying out the skin & coat.

Is there a Hypoallergenic shampoo option?

• Yes! OxyMed Hypoallergenic Oatmeal Shampoo is a tear free gentle cleanser perfect for sensitive skin.

What is the medicated version 'medicated' with?

• Alpha hydroxy, beta hydroxy, and tea tree oil are the main medicated ingredients that help exfoliate and cleanse deep into the pores for fast & soothing itch relief.

How old should my pet be in order to use OxyMed products?

• Puppies 12 weeks and older.

Is this product okay to be used on cats?

• All OxyMed products are safe for both cats & dogs.